Effective Date: October 27, 2026
1. Introduction
Welcome to JoshPears.com (“we,” “our,” “us”). We are based in Prescott Valley, Arizona. Your privacy matters to us, and this policy explains what we collect, why we collect it, who sees it, and what choices you have. It applies when you visit our website, contact us, book or pay for services, sign up for our newsletter, or text us.
2. Information We Collect
a. Information You Provide Voluntarily
•Contact and booking forms or email: your name, email address, phone number, and the details of your project or request.
•Payments: billing details you enter at checkout. Stripe and PayPal collect and process these directly. We never see or store your full card number.
•Newsletter: your name and email address.
•Text messages: your mobile number and the content of the messages you send us.
•Files and materials you send us for a project.
b. Information We Collect Automatically
When you visit the site, our tools collect technical and usage data, using cookies and similar technologies:
•IP address, browser, device type, and approximate location (city or region).
•Pages visited, time spent, links clicked, and the site you came from.
•Security and server logs: our host and security tools record IP addresses and failed login attempts so we can block abuse and keep the site running.
c. Information from Third Parties
•If you contact us through social media, we may see your public profile information.
•Payment processors (Stripe, PayPal) tell us whether a payment went through and share basic transaction details.
3. How We Use Your Information
•To reply to you, quote and deliver services, and manage projects.
•To process payments and send invoices and receipts.
•To send newsletters or marketing email, which you can stop at any time.
•To understand how the site is used, and to improve it.
•To protect the site and our clients against fraud, attacks, and abuse, and to meet legal, tax, and accounting obligations.
4. Analytics and Tracking Tools
We use Google Analytics 4 and Jetpack Stats to see which pages people read and where they come from. Cloudflare helps deliver and protect the site, and in doing so processes visitors’ IP addresses. Google may collect device and browser data, general location, and interest data. GA4 does not log or store full IP addresses.
Your choices: you can install the Google Analytics Opt-Out Browser Add-on, change your browser’s cookie settings, or block tracking with a privacy-focused browser. We do not currently respond to “Do Not Track” signals, because there is no common standard for them.
5. Cookies
Cookies are small files stored on your device. We use them to keep the site working, to remember basic preferences, and to run analytics. You can block or delete cookies in your browser settings. Some parts of the site may not work properly without them.
6. Email Marketing
If you subscribe, we send you email through EmailOctopus. Every email has an unsubscribe link, and we honor unsubscribe requests within 10 business days. Our emails include our contact information as the law requires. We also send individual messages about projects you have hired us for; those are not marketing.
7. Text Messaging (SMS)
If you text (928) 447-3277, you are agreeing to receive reply text messages from Josh Pears about your inquiry or project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We honor opt-outs promptly.
We do not share mobile numbers or SMS opt-in consent with third parties or affiliates for marketing purposes.
8. How We Share Your Information
We do not sell your personal information. We do not run advertising or retargeting campaigns on this website. We share information only in these situations:
•Service providers who help us run the business and the site, under their own privacy terms: Google (Analytics and Fonts), Cloudflare (speed and security), Hostinger (hosting), Jetpack and Automattic (image delivery and site stats), Stripe and PayPal (payments), and EmailOctopus (newsletter).
•Legal and safety reasons: if the law requires it, to enforce our terms, or to protect people or property.
•Business transfers: if the business is sold or reorganized, your data may transfer with it.
•With your consent or at your direction.
9. How Long We Keep It
We keep information only as long as we need it for the purpose it was collected, including legal, tax, and accounting requirements. Contact inquiries and client records are kept for as long as we work together and for a reasonable period afterward. Newsletter details are kept until you unsubscribe. Analytics data follows the retention settings in those tools.
10. Data Security
We use reasonable safeguards, including encrypted connections (HTTPS), a firewall, login monitoring, and access controls. No method of storing or sending data is 100% secure. If a breach affects your information, we will notify you and any authorities as required by law, including Arizona law (A.R.S. §§ 18-551 and 18-552). If you suspect a security problem, contact us right away.
11. Your Rights & Choices
Wherever you live, you can ask us to:
•Tell you what personal information we hold about you and give you a copy.
•Correct or delete it.
•Stop using it for marketing.
Residents of California and other states with privacy laws may have additional rights, and we will honor valid requests regardless of where you live. Send your request to [email protected]. We may need to confirm your identity first, and we will reply within 45 days. We will not treat you differently for making a request.
12. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
13. Visitors Outside the United States
We operate from the United States, and your information is processed and stored here. By using the site, you understand your information will be transferred to the U.S.
14. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, so please review their policies before sharing information.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version here with a new “Effective Date.” If a change is significant, we will make that clear on this page.
16. Contact Us
If you have questions about this policy, or want to make a request, contact us at:
Email: [email protected]
Website: https://joshpears.com
Phone: (928) HI-PEARS
Location: Prescott Valley, Arizona